Terms & Conditions

About Us - Peachykeen Organics is commited to your satisfaction. If you have any suggestions or comments please email us at hello@peachykeenorganics.co.uk

Making A Purchase - Making a purchase is simple. Just browse our online store, select the items that you'd like to buy, then add them to your basket. After you have finished your selection, click on 'View Basket'  or 'Proceed to Checkout'. and you will be asked for a few details that we need to be able to satisfy the order. Orders are processed via PayPal and all card details are entered on their secure site. No card details are held by peachykeen Organics. You do not need to have a PayPal account to buy online.

Shipping And Handling - Your order will be sent to you by 1st class Royal Mail parcel post. Postage is charged at flat rate £2.50 (£6.00 for orders outside the UK & inside the EU). Orders with a total value above £40 are posted free of charge.

Delivery Schedule - We aim to despatch your order within 3 working days for all products in stock. As our products are handmade in small batches, there may be instances where there is a short wait for products, but this means that your order will be freshly made.

Back Orders - If your item is not in stock, you will always be emailed to advise of any delay in delivery, with the option to cancel your order if you'd rather not wait.

International Orders - We regret that at the moment we cannot despatch orders outside the EU. If you would like to be advised if this changes, please send a message via the 'Contact Us' page.

Description of Goods - Goods are described as accurately as possible but as our products are natural and handblended, slight variations may occur. If you'd like to know more before making a purchase, feel free to email or call us.

Reaching Us - If you need to reach us, please email us at hello@peachykeenorganics.co.uk, alternatively, you can call on 0845 0707282 or write to us at Peachykeen Organics, 24 Cedar Road, Hale, Cheshire, WA15 9HZ.

Privacy Policy - We do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy - We hope you will be pleased with each item you order. If, for any reason you are not, please do send it back to us within 10 days of receipt for a refund or for an exchange. Your return should be securely wrapped, preferably in the same packaging in which it was sent to you and you should return it to Peachykeen Organics, 24 Cedar Road, Hale, Cheshire WA15 9HZ.

Damaged goods - Please notify us if goods arrive damaged, as in some cases claims have to be made on the day of delivery. 

 
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